Privacy Policy

Seven Wonders Paranormal Investigations

Effective Date: 12/07/2026

At Seven Wonders Paranormal Investigations, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Seven Wonders Paranormal Investigations is a UK-based organisation providing paranormal investigation events, ghost hunts, and educational experiences at locations across the UK.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: info@sevenwondersparanormalinvestigations.co.uk
Website: www.sevenwondersparanormalinvestigations.co.uk
Data Controller: Seven Wonders Paranormal Investigations

2. Information We Collect

When you book an event, contact us, or visit our website, we may collect:

Full name
Email address
Telephone number
Postal address (where required)
Emergency contact details (for overnight events)
Booking and payment information (payments are processed securely through third-party providers)
Any accessibility or medical information you choose to share to help us support your attendance
Photographs or videos taken during events (with your consent where required)
Website usage information through cookies and analytics

3. How We Use Your Information

We use your personal information to:

Process bookings and event registrations
Contact you about your booking or upcoming events
Respond to enquiries
Provide customer support
Improve our services and events
Send newsletters and event updates (only if you have opted in)
Meet our legal obligations
Ensure the safety of participants during investigations

We will never sell your personal information to third parties.

4. Lawful Basis for Processing

We process your information under one or more of the following legal bases:

Performance of a contract (to manage your booking)
Legitimate interests (running and improving our events)
Legal obligations
Consent (for marketing communications and certain photographs)

5. Sharing Your Information

Your information may be shared only where necessary with trusted third parties such as:

Payment processors
Website hosting providers
Email marketing providers
Event venues (where participant information is required)
Emergency services if required during an event

We only work with organisations that meet appropriate data protection standards.

6. How Long We Keep Your Data

We keep personal information only for as long as necessary.

Typically:

Booking records – up to 6 years for financial and legal purposes
Marketing preferences – until you unsubscribe
General enquiries – up to 12 months
Accident or incident records – as required by law

After this period, your information is securely deleted or anonymised.

7. Photography and Video

During investigations and events, photographs or video footage may be taken for promotional purposes.

Where individuals are clearly identifiable, we will seek permission where appropriate. If you would prefer not to appear in promotional material, please let a member of our team know before the event begins.

8. Cookies

Our website may use cookies to:

Improve website performance
Understand visitor behaviour
Remember user preferences

You can manage or disable cookies through your browser settings.

9. Your Rights

Under UK GDPR, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request a copy of your information
Lodge a complaint with the Information Commissioner's Office (ICO)

For more information visit www.ico.org.uk.

10. Keeping Your Information Secure

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

Only authorised members of Seven Wonders Paranormal Investigations have access to personal information where it is necessary for their role.

11. Marketing

We will only send promotional emails if you have chosen to receive them.

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

12. Children's Privacy

Our events are intended for adults unless otherwise stated.

Participants under the age of 18 must be accompanied by a responsible adult and any personal information relating to minors will only be collected with parental or guardian consent.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or how we operate.

The latest version will always be available on our website.

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Seven Wonders Paranormal Investigations
📧 Email: info@sevenwondersparanormalinvestigations.co.uk
🌐 Website: www.sevenwondersparanormalinvestigations.co.uk